From September 2026, our Scheme administrator, Barnett Waddingham, has changed its name to Howden. You’ll start to see the Howden name and branding on member communications, online services and Scheme documents that previously featured Barnett Waddingham.
Learn more aboutClarity from BW is your all-new secure pension self-service platform provided by our administrator Barnett Waddingham, where you can view your personal details and benefits.
Learn more aboutWe, and our administrators will need to contact you from time to time with important information. To access your benefits, your details must be correct on our administrator’s records.
Learn more aboutThe last thing we want is for any of our members to fall victim to a pension scam. Follow the four steps below to stay safe:
whether through phone calls, emails or messages
Check the firm or individual contacting you is authorised by checking the FCA Register
Take the time to consider and research any offers.
It’s worth reporting it to Action Fraud by calling 0300 123 2040 Monday to Friday 8am – 8pm, or by visiting the Action Fraud website.
Remember – if it seems too good to be true it probably is.