From September 2026, our Scheme administrator, Barnett Waddingham, has changed its name to Howden. You’ll start to see the Howden name and branding on member communications, online services and Scheme documents that previously featured Barnett Waddingham.
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Clarity from BW is your all-new secure pension self-service platform provided by our administrator Barnett Waddingham, where you can view your personal details and benefits.
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We, and our administrators will need to contact you from time to time with important information. To access your benefits, your details must be correct on our administrator’s records.
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You can report a member’s death to our administrators Barnett Waddingham. This article lets you know the kind of information they’ll need from you.
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Your password can be found on your Membership Card, which was included in your membership pack sent out in June 2025.
Can't find it? Contact the Scheme administrator for help.